FAQ

What products do you produce?

We produce a wide range of commercial and industrial cleaning equipment, including industrial vacuum cleaners, floor scrubber machines, floor sweepers, floor polishing machines, carpet cleaning machines, escalator cleaning machines and related cleaning accessories. Our products are widely used in hotels, shopping malls, factories, warehouses, airports, schools and public facilities.

Do you support OEM service?

Yes. We can provide customized solutions according to your requirements, such as voltage, plug type, logo, color, packaging and specific product configurations. Please contact us with your needs, and our team will help recommend a suitable solution.

How do you control product quality?

We follow strict quality control standards throughout production. Each key process is inspected by responsible staff, and our QC team checks the machines before shipment to ensure stable performance, safe operation and reliable product quality.

What is your warranty policy?

Our machines come with a 12-month warranty. During the warranty period, we will provide replacement parts free of charge for any quality issues that arise (excluding consumable parts).

Can you provide spare parts and after sales service?

All our machine comes along with user manual.If you meet any problem,we will send you picture or video to support immediately.We have a professional engineer team.

Can you help us choose the right model?

When choosing a floor scrubber, please consider the floor type, cleaning area size, working time, water tank capacity, power supply type and the cleaning environment. These details help us recommend the most suitable walk-behind or ride-on floor scrubber for your project.